- Hello and welcome to Lesson 25.
In this lesson,
we'll discuss how to troubleshoot computer problems.
We'll begin this lesson by describing the CompTIA A+
six-step troubleshooting methodology.
Then we'll show how to prevent electrostatic discharge.
After that, we'll focus on a variety
of troubleshooting tools that you'll be using in the field,
including the PSU tester, multimeter, and loopback plug.
Get ready, this is what it's all about
to be a computer technician,
troubleshooting computer and networking problems.
Let's begin.