1
00:00:07,560 --> 00:00:09,780
- Okay, last sub lesson, it's all

2
00:00:09,780 --> 00:00:12,360
about printer troubleshooting tools

3
00:00:12,360 --> 00:00:14,010
and maintenance tools.

4
00:00:14,010 --> 00:00:15,870
And this is gonna be a quickie.

5
00:00:15,870 --> 00:00:17,400
I just wanted to talk about a couple

6
00:00:17,400 --> 00:00:18,750
of the things you might want to use

7
00:00:18,750 --> 00:00:20,160
with your printers.

8
00:00:20,160 --> 00:00:22,467
And, you know, you have
a printer like this.

9
00:00:22,467 --> 00:00:25,860
This is an ink jet printer, and it's

10
00:00:25,860 --> 00:00:28,350
a multifunction device but a device

11
00:00:28,350 --> 00:00:31,200
like this can usually
do about 10,000 pages

12
00:00:31,200 --> 00:00:33,780
before you have to really maintenance it.

13
00:00:33,780 --> 00:00:38,430
The laser printers, and I've
historically been an HP guy.

14
00:00:38,430 --> 00:00:39,870
I use a lot of the HP printers.

15
00:00:39,870 --> 00:00:41,610
But it works essentially the same way

16
00:00:41,610 --> 00:00:43,560
with other manufacturers.

17
00:00:43,560 --> 00:00:45,660
These laser printers, they might be able

18
00:00:45,660 --> 00:00:48,810
to handle 50,000 to 100,000 pages

19
00:00:48,810 --> 00:00:50,670
before they have to be maintenanced.

20
00:00:50,670 --> 00:00:55,080
Or, you might wanna maintenance
the printer every year.

21
00:00:55,080 --> 00:00:57,690
And so to do that you want to get yourself

22
00:00:57,690 --> 00:01:00,960
a maintenance kit and, you know,

23
00:01:00,960 --> 00:01:02,820
for HP printers, there's maintenance kits

24
00:01:02,820 --> 00:01:05,940
for all their laser jets and
everything that they make.

25
00:01:05,940 --> 00:01:09,690
And so you can see down
here, if we go to specs,

26
00:01:09,690 --> 00:01:13,170
you'll see the average
yield is 90,000 pages

27
00:01:13,170 --> 00:01:15,180
once you install this and you know,

28
00:01:15,180 --> 00:01:16,795
that's the yield when you first

29
00:01:16,795 --> 00:01:19,260
start running the printer as well.

30
00:01:19,260 --> 00:01:20,700
And it tells you what you get here,

31
00:01:20,700 --> 00:01:23,370
you get a new roller assembly.

32
00:01:23,370 --> 00:01:26,190
So you could change out those
entrance and exit rollers.

33
00:01:26,190 --> 00:01:28,410
A new separation pad, because you know

34
00:01:28,410 --> 00:01:30,123
that can go bad over time.

35
00:01:31,020 --> 00:01:34,503
A Mylar shield, and for example,

36
00:01:39,690 --> 00:01:41,550
this printer has a Mylar shield.

37
00:01:41,550 --> 00:01:43,920
If you were to open up the top

38
00:01:43,920 --> 00:01:46,290
where you'd scan the documents,

39
00:01:46,290 --> 00:01:48,180
there's a Mylar shield there that goes

40
00:01:48,180 --> 00:01:51,090
across the length of the printer, and

41
00:01:51,090 --> 00:01:54,870
that shielding is necessary
when you have scanning going on.

42
00:01:54,870 --> 00:01:57,750
So it comes with a Mylar shield as well

43
00:01:57,750 --> 00:02:01,230
and an installation guide on
how to work with all these.

44
00:02:01,230 --> 00:02:02,670
And you might get additional stuff.

45
00:02:02,670 --> 00:02:05,070
You might get additional rollers or pads

46
00:02:05,070 --> 00:02:06,990
and other things but generally

47
00:02:06,990 --> 00:02:11,850
this is what you get in
your maintenance kit.

48
00:02:11,850 --> 00:02:14,520
And if you're wondering about installing

49
00:02:14,520 --> 00:02:17,190
any of this stuff, most manufacturers

50
00:02:17,190 --> 00:02:19,170
of printers have very good forums

51
00:02:19,170 --> 00:02:20,940
and a very good support page.

52
00:02:20,940 --> 00:02:22,890
If you don't get an installation guide

53
00:02:22,890 --> 00:02:24,510
or you lose your installation guide,

54
00:02:24,510 --> 00:02:27,797
you can go to the website, you know,

55
00:02:27,797 --> 00:02:30,870
for example the HP
website, and it shows you

56
00:02:30,870 --> 00:02:34,800
how to change out all these
user replaceable parts:

57
00:02:34,800 --> 00:02:38,309
separation pads, Mylar
shields, a hard disc

58
00:02:38,309 --> 00:02:41,370
if there is one, dims, et cetera.

59
00:02:41,370 --> 00:02:43,710
So here you have the separation pads

60
00:02:43,710 --> 00:02:46,053
step by step with images.

61
00:02:49,800 --> 00:02:54,630
Roller covers, the Mylar
shield, it's all here.

62
00:02:54,630 --> 00:02:56,790
So if you're interested in doing any

63
00:02:56,790 --> 00:02:59,010
of these things and
maintenancing the printer,

64
00:02:59,010 --> 00:03:02,430
go to the HP support center
or whatever printer's

65
00:03:02,430 --> 00:03:05,640
support forums or online documentation

66
00:03:05,640 --> 00:03:07,050
and you'll get a lot
of good stuff for that.

67
00:03:07,050 --> 00:03:09,210
So the maintenance kit's really important.

68
00:03:09,210 --> 00:03:11,250
You wanna do that
generally with the printer,

69
00:03:11,250 --> 00:03:14,520
a laser printer, every 50 to 100,00 pages.

70
00:03:14,520 --> 00:03:16,680
It might be more, it might be 200,000.

71
00:03:16,680 --> 00:03:18,210
You wanna check your documentation

72
00:03:18,210 --> 00:03:20,403
and see how far your laser printer can go.

73
00:03:21,960 --> 00:03:26,520
And the next tool is the toner vacuum.

74
00:03:26,520 --> 00:03:28,920
And here's an example of one by MetroVac.

75
00:03:28,920 --> 00:03:31,620
This is their DataVac Pro Series.

76
00:03:31,620 --> 00:03:36,030
And this guy is high
powered and meant to pull

77
00:03:36,030 --> 00:03:40,140
out all the tiniest little
pieces of dust and debris.

78
00:03:40,140 --> 00:03:42,633
If you've ever seen toner spill out,

79
00:03:43,680 --> 00:03:46,020
it just gets everywhere and it's so tiny

80
00:03:46,020 --> 00:03:47,820
that it's very difficult to pick up even

81
00:03:47,820 --> 00:03:49,710
with a regular vacuum.

82
00:03:49,710 --> 00:03:51,630
So you use something like this

83
00:03:51,630 --> 00:03:53,910
and you can also use
this to clean the insides

84
00:03:53,910 --> 00:03:56,130
of computers and the
inside of the printers

85
00:03:56,130 --> 00:03:58,830
and you know electronic equipment,

86
00:03:58,830 --> 00:04:01,170
as they say, that's sensitive to dust.

87
00:04:01,170 --> 00:04:04,980
They use specially tipped tools here

88
00:04:04,980 --> 00:04:07,920
so you won't damage your computer system

89
00:04:07,920 --> 00:04:09,450
even if you touch something by accident,

90
00:04:09,450 --> 00:04:14,190
and you won't send a shock
through the components.

91
00:04:14,190 --> 00:04:15,023
That's what's important.

92
00:04:15,023 --> 00:04:18,000
And that's why I usually
say don't use a vacuum.

93
00:04:18,000 --> 00:04:20,880
And what I mean is don't
use a regular old vacuum

94
00:04:20,880 --> 00:04:24,330
to vacuum out your
printer or your computer.

95
00:04:24,330 --> 00:04:26,820
You want to use something proper for that,

96
00:04:26,820 --> 00:04:30,180
that has been designed
to be powerful enough

97
00:04:30,180 --> 00:04:32,280
yet safe enough to use on there.

98
00:04:32,280 --> 00:04:33,630
But you still wanna be real careful

99
00:04:33,630 --> 00:04:35,220
when you do use these.

100
00:04:35,220 --> 00:04:36,600
Keep in mind devices like this

101
00:04:36,600 --> 00:04:39,990
might go for two or 300 bucks.

102
00:04:39,990 --> 00:04:42,780
So that's something else to look for.

103
00:04:42,780 --> 00:04:44,280
This is a great troubleshooting tool.

104
00:04:44,280 --> 00:04:45,960
Get all that toner outta the printer

105
00:04:45,960 --> 00:04:48,600
and you'd be amazed how
much better it works.

106
00:04:48,600 --> 00:04:51,330
And with a tool like this,
which super filters it,

107
00:04:51,330 --> 00:04:53,220
it doesn't get all out into the air,

108
00:04:53,220 --> 00:04:55,530
into the atmosphere. Very important.

109
00:04:55,530 --> 00:04:58,110
I would still recommend
doing this outside,

110
00:04:58,110 --> 00:05:00,150
but you do what you can do.

111
00:05:00,150 --> 00:05:02,730
And the other tool that
(indistinct) talks about

112
00:05:02,730 --> 00:05:06,720
in the objectives is the compressed air.

113
00:05:06,720 --> 00:05:08,823
And we showed the compressed air before.

114
00:05:09,810 --> 00:05:12,090
You wanna have compressed
air to blow the stuff

115
00:05:12,090 --> 00:05:14,820
out from the crevices
where you can't really get

116
00:05:14,820 --> 00:05:16,770
to with the vacuum.

117
00:05:16,770 --> 00:05:19,530
So you blow the stuff out and then you

118
00:05:19,530 --> 00:05:22,560
can vacuum it out with
your special vacuum.

119
00:05:22,560 --> 00:05:25,920
And that's a good way of
keeping everything clean.

120
00:05:25,920 --> 00:05:27,390
And this is a especially important

121
00:05:27,390 --> 00:05:32,010
in dirty environments,
warehouses, in places

122
00:05:32,010 --> 00:05:36,450
that may be kitchens, or storage spaces,

123
00:05:36,450 --> 00:05:38,790
or basements, you know, this is where

124
00:05:38,790 --> 00:05:40,577
it's gonna be really important

125
00:05:40,577 --> 00:05:42,240
to use these types of tools.

126
00:05:42,240 --> 00:05:45,930
So make sure you have your compressed air,

127
00:05:45,930 --> 00:05:49,020
make sure you have your DataVac, you know

128
00:05:49,020 --> 00:05:50,847
for your computers and your printers.

129
00:05:50,847 --> 00:05:52,680
And you can even use this on the inside

130
00:05:52,680 --> 00:05:54,630
of your mobile devices and laptops

131
00:05:54,630 --> 00:05:56,460
if you're real careful, you can see

132
00:05:56,460 --> 00:05:59,490
they give you different
attachments for that.

133
00:05:59,490 --> 00:06:02,820
And of course your maintenance kits

134
00:06:02,820 --> 00:06:04,950
for your printers, that's, you know,

135
00:06:04,950 --> 00:06:08,250
the best thing to do,
to avoid troubleshooting

136
00:06:08,250 --> 00:06:10,020
in the future, the best thing to do

137
00:06:10,020 --> 00:06:12,060
is to maintain your equipment.

138
00:06:12,060 --> 00:06:14,820
Take care of your stuff
and the maintenance kit's

139
00:06:14,820 --> 00:06:16,903
the best way to do that for the printer.

140
00:06:16,903 --> 00:06:19,320
So that's it for this sub lesson

141
00:06:19,320 --> 00:06:22,410
and that's it for the lesson
on printer troubleshooting.

142
00:06:22,410 --> 00:06:24,510
And that pretty much wraps up the course.

143
00:06:24,510 --> 00:06:25,500
So I hope you enjoyed it.

144
00:06:25,500 --> 00:06:27,810
I'm Dave Prouse, and we'll do a wrap up

145
00:06:27,810 --> 00:06:30,300
after this, but I hope
you enjoyed everything,

146
00:06:30,300 --> 00:06:32,100
and good luck to you with the exams.
