- [Instructor] Let's briefly discuss mobile email.
Although there are many other types
of communication available to mobile users,
email still accounts for an important percentage.
You should know how to configure a mobile device
for web-based email services,
such as Gmail and Yahoo and so on.
Mobile devices can access web-based email
through a browser, but this is not necessary due to the app.
Most commercial providers offer integrated email
configuration for Android and for iOS.
For example, most Android based devices
come with a Gmail application built in,
allowing a user to access Gmail directly
without having to use the browser.
Attached services such as contacts and calendar
are also included in a single sign on manner,
an SSO manner.
Connecting to these services is simple
and works in a fashion that is similar
to working on a desktop or laptop computer.
Choose the type of provider you want to use.
Enter a username, which is the email address,
and the password.
And on Apple devices, an Apple ID may be required.
And then the user will have access.
But in more advanced cases,
a user may have to select the protocol and ports to be used.
And that's where you, as the admin come in
when you need to connect a mobile device
to a specific organization's email system
it gets a little more complicated.
You should also know how to configure POP3, IMAP,
and connections to Microsoft exchange servers
which you would do manually.
For any of these you need to know the server that you want
to connect to, the port you need to use for incoming
and outgoing email, and whether security is employed.
So in this table here
I'm showing some protocols and the ports that they can use.
Now for incoming email, you have two options.
You have POP3 and you have IMAP.
POP3 is definitely the most common.
Now originally, and for years and years,
we used these standard ports.
POP3 used 110, IMAP used 143.
But today these are generally not secure.
And the default secure ports include 995
for POP3 and 993 for IMAP.
And what these do is they make use of SSL
and TLS, secure sockets layer
and transport layer security, one or the other
and quite often TLS.
And that's for both of these for POP3 on 995
and also IMAP on 993.
And so these are your two options, your two main options
for incoming mail, but then there's also outgoing mail.
And generally the default
for that is SMTP simple mail transfer protocol.
And for years and years, the port for that was port 25.
But nowadays you want to have some type of security,
again SSL and TLS.
And so you'd either use 465 as the port or 587
and that'll depend on what your provider uses or what you
as an administrator select or what your program wants
as a default and whether or not you're using SSL or TLS.
But keep in mind that you can use other ports as well.
And you can secure other ports.
These are just the default options.
So you should know these ports for the exam.
Now here, we have an example
of a manual setup
of an email account within Android.
And at this point we're at the incoming server stage
and we're selecting POP3, as opposed to IMAP.
So to POP3 server
you need to know the name of the server.
In this case, it's secure.Depro42.com.
So it's a server called secure
on the Depro 42.com domain.
And that could be a different name.
In the past it could be POP3
or it could be incoming or a different name.
A lot of providers will use the name secure
within the server name
to tell you that you're gonna be utilizing some type
of SSL or TLS security and a secure port.
So you select, you type in the name
and then you need to select the security type
which could be no security
or it could be set to SSL or TLS
and then the port number.
And for POP3 if you're using SSL,
the default usually is gonna be 995.
If you're using SSL slash TLS.
If you're using encrypted authentication for the sessions.
And then you would finish this section
and then you would go to the outgoing server settings,
which most likely would be SMTP.
And you'd set that up.
The SMTP server quite often it'll be the same server
but sometimes it could be a different server.
And then you'd select the security type
and the appropriate port number.
Now it's a good idea for you to know how
to do this step by step on your mobile device.
But generally you won't do this for the user
because the user is gonna be prompted to type in
their username and password.
And so generally with a lot of companies
what they'll do is they'll have documentation
showing step by step, how to actually connect
if they have to connect in a manual fashion
to an email server.
And if the user has any problems
then they'll call help desk or they'll call tech support.
And you, as the tech need to know the step by step process
you need to know the documentation.
You need to know the server name, the security type,
the port numbers that you'll be using
so that you can walk that user through step by step
and be able to help them to connect to their email account.
So that's a little bit about mobile email.
Definitely go ahead and test that
on your device within Android and or iOS.
And that's it for this video.