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- [Instructor] Let's briefly
discuss mobile email.

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Although there are many other types

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of communication
available to mobile users,

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email still accounts for
an important percentage.

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You should know how to
configure a mobile device

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for web-based email services,

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such as Gmail and Yahoo and so on.

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Mobile devices can access web-based email

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through a browser, but this is
not necessary due to the app.

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Most commercial providers
offer integrated email

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configuration for Android and for iOS.

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For example, most Android based devices

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come with a Gmail application built in,

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allowing a user to access Gmail directly

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without having to use the browser.

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Attached services such
as contacts and calendar

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are also included in a
single sign on manner,

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an SSO manner.

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Connecting to these services is simple

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and works in a fashion that is similar

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to working on a desktop
or laptop computer.

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Choose the type of
provider you want to use.

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Enter a username, which
is the email address,

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and the password.

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And on Apple devices, an
Apple ID may be required.

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And then the user will have access.

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But in more advanced cases,

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a user may have to select the
protocol and ports to be used.

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And that's where you, as the admin come in

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when you need to connect a mobile device

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to a specific organization's email system

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it gets a little more complicated.

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You should also know how
to configure POP3, IMAP,

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and connections to
Microsoft exchange servers

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which you would do manually.

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For any of these you need to
know the server that you want

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to connect to, the port you
need to use for incoming

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and outgoing email, and
whether security is employed.

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So in this table here

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I'm showing some protocols and
the ports that they can use.

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Now for incoming email,
you have two options.

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You have POP3 and you have IMAP.

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POP3 is definitely the most common.

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Now originally, and for years and years,

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we used these standard ports.

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POP3 used 110, IMAP used 143.

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But today these are generally not secure.

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And the default secure ports include 995

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for POP3 and 993 for IMAP.

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And what these do is they make use of SSL

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and TLS, secure sockets layer

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and transport layer
security, one or the other

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and quite often TLS.

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And that's for both of
these for POP3 on 995

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and also IMAP on 993.

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And so these are your two
options, your two main options

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for incoming mail, but then
there's also outgoing mail.

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And generally the default

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for that is SMTP simple
mail transfer protocol.

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And for years and years, the
port for that was port 25.

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But nowadays you want to
have some type of security,

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again SSL and TLS.

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And so you'd either use
465 as the port or 587

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and that'll depend on what
your provider uses or what you

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as an administrator select
or what your program wants

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as a default and whether or
not you're using SSL or TLS.

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But keep in mind that you
can use other ports as well.

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And you can secure other ports.

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These are just the default options.

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So you should know these
ports for the exam.

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Now here, we have an example

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of a manual setup

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of an email account within Android.

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And at this point we're at
the incoming server stage

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and we're selecting
POP3, as opposed to IMAP.

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So to POP3 server

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you need to know the name of the server.

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In this case, it's secure.Depro42.com.

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So it's a server called secure

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on the Depro 42.com domain.

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And that could be a different name.

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In the past it could be POP3

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or it could be incoming
or a different name.

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A lot of providers will
use the name secure

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within the server name

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to tell you that you're
gonna be utilizing some type

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of SSL or TLS security and a secure port.

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So you select, you type in the name

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and then you need to
select the security type

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which could be no security

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or it could be set to SSL or TLS

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and then the port number.

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And for POP3 if you're using SSL,

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the default usually is gonna be 995.

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If you're using SSL slash TLS.

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If you're using encrypted
authentication for the sessions.

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And then you would finish this section

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and then you would go to the
outgoing server settings,

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which most likely would be SMTP.

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And you'd set that up.

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The SMTP server quite often
it'll be the same server

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but sometimes it could
be a different server.

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And then you'd select the security type

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and the appropriate port number.

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Now it's a good idea for you to know how

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to do this step by step
on your mobile device.

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But generally you won't
do this for the user

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because the user is gonna
be prompted to type in

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their username and password.

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And so generally with a lot of companies

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what they'll do is
they'll have documentation

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showing step by step,
how to actually connect

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if they have to connect
in a manual fashion

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to an email server.

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And if the user has any problems

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then they'll call help desk
or they'll call tech support.

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And you, as the tech need to
know the step by step process

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you need to know the documentation.

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You need to know the server
name, the security type,

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the port numbers that you'll be using

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so that you can walk that
user through step by step

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and be able to help them to
connect to their email account.

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So that's a little bit about mobile email.

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Definitely go ahead and test that

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on your device within Android and or iOS.

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And that's it for this video.