1 1 00:00:00,000 --> 00:00:01,500 In this section of the course, 2 2 00:00:01,500 --> 00:00:02,910 we're going to discuss how to conduct 3 3 00:00:02,910 --> 00:00:04,980 incident response preparation. 4 4 00:00:04,980 --> 00:00:06,960 Now, over the next few sections together, 5 5 00:00:06,960 --> 00:00:09,750 we're going to be covering the full incident response process, 6 6 00:00:09,750 --> 00:00:12,840 but in this section, we're really going to be diving deep 7 7 00:00:12,840 --> 00:00:15,150 into the incident response preparation phase 8 8 00:00:15,150 --> 00:00:17,880 by looking at domain three, incident response management, 9 9 00:00:17,880 --> 00:00:20,550 and domain four, reporting and communication, 10 10 00:00:20,550 --> 00:00:24,570 specifically looking at objectives 3.3 and 4.2. 11 11 00:00:24,570 --> 00:00:27,390 Objective 3.3 states that you must be able to explain 12 12 00:00:27,390 --> 00:00:29,970 the preparation and post-incident activity phases 13 13 00:00:29,970 --> 00:00:32,040 of the incident management lifecycle. 14 14 00:00:32,040 --> 00:00:34,170 As I said, though, we're really going to be focused 15 15 00:00:34,170 --> 00:00:36,960 in this section only on the preparation phase 16 16 00:00:36,960 --> 00:00:39,480 and this includes things like planning, training, 17 17 00:00:39,480 --> 00:00:42,690 testing, and the documentation portions of this objective 18 18 00:00:42,690 --> 00:00:45,390 as we start going through that preparation phase. 19 19 00:00:45,390 --> 00:00:47,910 We'll also be looking at objective 4.2. 20 20 00:00:47,910 --> 00:00:50,070 Objective 4.2 states that you must be able 21 21 00:00:50,070 --> 00:00:52,050 to explain the importance of incident response 22 22 00:00:52,050 --> 00:00:53,910 reporting and communication. 23 23 00:00:53,910 --> 00:00:55,830 Specifically, we're going to be focused here 24 24 00:00:55,830 --> 00:00:57,630 on the communication planning portion 25 25 00:00:57,630 --> 00:01:00,750 of the incident response lifecycle's preparation phase. 26 26 00:01:00,750 --> 00:01:02,670 Now, as we move throughout this section, 27 27 00:01:02,670 --> 00:01:04,110 we're going to start with a broad look 28 28 00:01:04,110 --> 00:01:05,970 at the incident response process 29 29 00:01:05,970 --> 00:01:08,340 and all of the portions and phases of it. 30 30 00:01:08,340 --> 00:01:10,230 That way, you'll have a good overview 31 31 00:01:10,230 --> 00:01:12,360 for the next few sections of the course. 32 32 00:01:12,360 --> 00:01:14,190 Then, we're going to dive into the concepts 33 33 00:01:14,190 --> 00:01:17,130 covered by documenting the incident response process. 34 34 00:01:17,130 --> 00:01:18,660 Next, we're going to be talking about 35 35 00:01:18,660 --> 00:01:20,610 the seven types of data criticality 36 36 00:01:20,610 --> 00:01:22,380 that you need to consider when you're developing 37 37 00:01:22,380 --> 00:01:24,240 your incident response plans. 38 38 00:01:24,240 --> 00:01:26,730 Then, we're going to be talking about communication plans 39 39 00:01:26,730 --> 00:01:28,050 and reporting requirements, 40 40 00:01:28,050 --> 00:01:30,180 because these are critical to have pre-planned 41 41 00:01:30,180 --> 00:01:32,880 before an incident actually occurs. 42 42 00:01:32,880 --> 00:01:34,710 Next, we're going to cover how you can best 43 43 00:01:34,710 --> 00:01:37,380 coordinate your response efforts across your organization 44 44 00:01:37,380 --> 00:01:39,900 and with your external stakeholders, too. 45 45 00:01:39,900 --> 00:01:43,290 Then, we'll be discussing the of a business continuity plan 46 46 00:01:43,290 --> 00:01:45,420 and how we use these to ensure our businesses 47 47 00:01:45,420 --> 00:01:47,850 can continue to operate during natural disasters, 48 48 00:01:47,850 --> 00:01:50,460 cyber attacks, and other malicious events. 49 49 00:01:50,460 --> 00:01:53,010 After that, we're going to discuss training and testing, 50 50 00:01:53,010 --> 00:01:54,240 as both of these are critical 51 51 00:01:54,240 --> 00:01:56,610 to the success of any incident response. 52 52 00:01:56,610 --> 00:01:58,110 If you are not well prepared, 53 53 00:01:58,110 --> 00:02:00,270 your instant response is going to fail 54 54 00:02:00,270 --> 00:02:01,890 and it's going to become even more costly 55 55 00:02:01,890 --> 00:02:04,080 and disastrous for your organization. 56 56 00:02:04,080 --> 00:02:06,030 So an ounce of prevention here 57 57 00:02:06,030 --> 00:02:08,070 is going to be worth a pound of cure. 58 58 00:02:08,070 --> 00:02:10,410 After all, these days, it's not really a matter 59 59 00:02:10,410 --> 00:02:12,180 of if you're going to have an incident response, 60 60 00:02:12,180 --> 00:02:13,800 it's really a matter of when. 61 61 00:02:13,800 --> 00:02:15,420 Cyber attacks and data breaches 62 62 00:02:15,420 --> 00:02:17,310 are increasing at an alarming rate, 63 63 00:02:17,310 --> 00:02:19,320 and so it's really important that we are well prepared 64 64 00:02:19,320 --> 00:02:21,540 for these things because they are going to happen 65 65 00:02:21,540 --> 00:02:23,310 at some point in the future. 66 66 00:02:23,310 --> 00:02:25,020 Finally, we're going to take a short quiz 67 67 00:02:25,020 --> 00:02:27,210 to see what you learned during this section of the course 68 68 00:02:27,210 --> 00:02:28,740 and we'll review those quiz questions 69 69 00:02:28,740 --> 00:02:30,660 to ensure you can explain why the correct answers 70 70 00:02:30,660 --> 00:02:31,680 were correct. 71 71 00:02:31,680 --> 00:02:34,530 So let's start talking all about incident responses 72 72 00:02:34,530 --> 00:02:37,020 by considering the different phases of an incident response 73 73 00:02:37,020 --> 00:02:39,570 and then focusing in depth on the preparation phase 74 74 00:02:39,570 --> 00:02:41,070 in this section of the course.