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<v Instructor>Service models.</v>
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In this lesson, we're going to dig into the different type
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of cloud service models.
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When I'm talking about cloud service models,
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I'm talking about classifying the provision
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of cloud services and the limit
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of the cloud service provider's responsibility
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as either software, platform, infrastructure,
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or some other thing.
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Essentially, when we talk about something as a service,
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this is what we're talking about.
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What type of cloud service model are you using?
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Usually when we talk about cloud services,
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we talk about them as software as a service,
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platform as a service, infrastructure as a service,
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and so we need to understand
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what each of these are and what they do for us
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and what kind of security risks they have.
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The first one we're going to talk
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about is software as a service, also known as SaaS.
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Now, SaaS is going to provide all the hardware,
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the operating systems, the software, the applications,
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everything you need for a complete application service
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to be delivered to your end user.
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For example, if you use something like Slack or Freshdesk
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or QuickBooks Online, these are all software as a service.
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This happens when the cloud service provider
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is responsible for the security of the platform
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and the infrastructure
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because they're providing you everything
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from the application layer all the way down.
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What are you responsible for as a consumer?
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Well, as a consumer,
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you're responsible for application security,
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account provisioning and authorizations.
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So in my company, for instance, we use G Suite.
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When we use G Suite and I hire a new employee,
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I'm responsible for creating their account.
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That also gives them authorizations
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to what they're able to access within our portfolio
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and we control the application security that way.
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Now, if you think about Office 365,
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this is another great example of a SaaS product.
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Who is responsible for what?
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Well, if someone's able to perform
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a cross-site scripting attack or an SQL injection
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or something like that on the application,
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this would be Microsoft's fault
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because they wrote the application,
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they host the application,
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they do everything with the code on down.
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They as the SaaS provider are responsible
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for securing the infrastructure
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and the platform and the code.
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Now, if somebody in my organization lost their username
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and password and somebody else logged in
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to exfiltrate that data, whose fault is this?
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It's not Microsoft's, it's not the service provider's,
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it's ours, the consumer of the application
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because it happened either on our client computer
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because they had malware or a key logger,
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or our employee was just negligent
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and wrote down their username and password.
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This is the idea when you're dealing with SaaS.
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Who's responsible for what?
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The responsibility for the data and for the authorization
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is that of the consumer.
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Everything else from the software on down
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is the problem of the service provider.
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The next one we're going to talk
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about is infrastructure as a service or IaaS.
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When we talk about infrastructure as a service,
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this is going to provide all the hardware,
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the operating system, and the backend software
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needed to develop software or services.
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Now, notice the difference here.
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I talked about the backend software
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and you're using this to develop your own software services.
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So when you go to my website, for instance,
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that's actually running
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on an infrastructure as a service product.
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The reason is that service provider is giving me
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the load balancers, the servers, the storage area networks,
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the database servers, all of that stuff they give us,
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and they give us the basic operating system.
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Now, once they do that,
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we have to end up doing everything on top of that.
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We made the website, we made the exams,
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we made all that software that provides you access
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to what you see when you go to our website.
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Now, this allows me,
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instead of having to buy all the hardware,
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I can just call up my IaaS provider,
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somebody like Amazon Web Services, Microsoft Azure,
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Google Cloud, or somebody like that, and I say,
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"Hey, I need a new website."
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Go ahead and spin me up a new virtual machine
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and now I can build on top of that what I exactly want.
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They give me everything from the hardware down
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and they will give me the basic operating system,
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but then I take it over from there
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and I'm responsible from the operating system up.
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Now, infrastructure as a service
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is going to place the responsibility on the consumer,
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in this case me,
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for the security of the platform and the applications.
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When I talk about the platform,
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I'm talking about things like the operating system and up.
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Now, when we talk about cloud service providers,
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their job here is to make sure they have confidentiality,
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integrity, and availability of the hardware
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within the resource pool.
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What does that mean?
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When we talk about the resource pool,
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let's say I'm using Amazon Web services.
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That's their servers.
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When I say I want to spin up a new virtual machine,
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they're going to go ahead and figure out where in their pool
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of all of their servers they're going to install
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my virtual machine on.
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Now, for that hardware pool,
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they're going to provide confidentiality,
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integrity, and availability.
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For my instance, my virtual machine,
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they're not going to do anything inside of that.
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That's on me as the service consumer.
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That's where that line in differentiation is.
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Now, when we talk about infrastructure as a service,
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one of the things you have to keep in mind
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is you have to have good organizational governance
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to control how those VMs and those containers
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are being provisioned and deprovisioned.
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If you don't have good organizational governance on this,
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you can have problems like VM sprawl and huge cost overruns.
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If anyone can spin up a VM and anyone can set it
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to whatever limit they want,
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they can use up tons of resources
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and you can get a huge bill, so keep that in mind
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when you're using infrastructure as a service.
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The third one we're going to talk
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about is platform as a service.
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Now, platform as a service or PaaS
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is where it provides your organization
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with the hardware and the software needed
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for a specific service to operate.
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Now, this one often gets students confused
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because it sounds kind of like software as a service
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and kind of like infrastructure as a service
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and the reason for that is it kind of sits
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right between the two of them.
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So the best way I know to explain platform as a service
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to you is by doing it graphically.
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Let's say I have infrastructure as a service.
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Now, infrastructure as a service
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is the lowest of these three.
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When I look at infrastructure as a service,
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I'm going to get the networking from the vendor.
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I'm going to get the storage from the vendor.
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I'm going to get the server from the vendor.
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I'm going to get the virtualization from the vendor
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and I'm even going to get the operating system installed
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by the vendor, but then I have to support it from there.
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Now, any kind of middleware I need,
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any kind of runtime I need, any kind of data I need,
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any kind of applications I need,
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that's all on me as the consumer.
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That's where that dividing line is.
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It's from the operating system and you could see it there
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as it's split between the vendor and the customer.
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Now, if you go to PaaS,
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you're going to go a little bit higher.
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With PaaS, they're going to provide you
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with the operating system and they're going to patch it
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and maintain it and do the security of it.
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They're going to provide the middleware and the runtime,
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but they're not going to provide the data
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and they're not going to provide the application.
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That's for you to develop.
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Then when we go to software as a service,
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the vendor is going to give you everything all the way up
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from the application on down.
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So, let's take an example like QuickBooks,
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which is a piece of accounting software.
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There is QuickBooks Online, which is a SaaS product.
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When you use it, they provide you everything.
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They built the application,
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all you have to do is log in and do your own data entry.
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You're going to put in what you spent and what you took in
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and you'll be able to run through that program that way.
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Now, if I wanted to make my own QuickBooks,
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I wouldn't do a SaaS solution.
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I might use a platform as a service solution instead.
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In this case, I can go to somebody like Amazon and say,
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"Hey, I'm going to make a web application.
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I need you to give me a Linux server
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that's updated and patched and running
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and everything's perfect
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and it has these programming languages that are supported."
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Maybe I'm going to write it in Python or PHP or whatever it is
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and I need these type of databases
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and all these things I need, they can give me that platform.
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All I would do is actually code my application.
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That's the application and data piece.
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Now, on the other hand, if I go all the way down to IaaS,
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infrastructure as a service, I would go to Amazon and say,
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"Hey, I need a server that has this much memory
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and this much storage
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and I want you to install it with Windows or Linux."
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They would do that and hand it over to me
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and then I would install
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whatever programming languages I need.
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I would install the databases.
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I would install an Apache server or an IIS server
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and then I can code and develop my application.
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So that's the difference here.
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When you go to SaaS, it's a completely done product.
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When you go to IaaS, it's pretty much just the vehicle
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and you have to do everything yourself.
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With PaaS, it's somewhere in between.
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Essentially, you have an operating system
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that's well maintained for you.
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They do the security patches and everything,
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but everything on top of the operating system
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and on top of the programming languages,
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that's going to be on you to code your specific application.
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So when you're dealing with platform as a service,
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what kind of things do you need to consider from security?
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Well, you need to think about access control.
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You need to think about load balancing.
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You need to think about failover and privacy
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and protection of your data.
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All of these things are things you have to think about
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because you're designing the application.
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And so if you're going to have redundancy and failover,
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you're going to program that into your application
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so it knows which servers to point to.
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That's the idea with PaaS.
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There is some of that that you're responsible for.
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The hardware underneath it, you're not,
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but you do have to do the coding
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to make sure it knows which hardware to go to.
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Now, another thing to think about when you're dealing
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with PaaS, is you should always encrypt your data.
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A lot of PaaS solutions are third party.
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So for instance, if you're going to make a website
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and you decide you're going to run it on WordPress,
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you can go to a managed WordPress solution.
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That means you can go to a provider,
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third-party PaaS solution
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and they're going to give you a server
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with WordPress installed and configured
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and they'll make sure it's always up to date,
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but then you can put your system
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on top of that WordPress by designing your own web apps.
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When you do that,
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always encrypt that data because it's being stored
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in this third-party PaaS solution
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that may be in a database that they're not encrypting
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'cause you don't have control
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of the underlying operating system.
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Now the last thing I want to talk
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about is the fact that there are many other as a services.
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Now for the CySA+ exam,
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you only need to know the three we just talked about,
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but I think it's also important to talk
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about security as a service.
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This provides your organization
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with various types of security services
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without the need to maintain a cybersecurity staff.
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Now, why is it that I'm bringing up security as a service?
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Well, you're getting certified
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to be a cybersecurity analyst.
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Where might you work one day?
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You might work for security as a service.
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Now, security as a service
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can cover a lot of different things.
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It can do anything that really protects the network.
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It can include encryption services,
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incident response services, anti-spam services,
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anti-malware services, and many other things.
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When we talk about security as a service,
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one of the first places it was used
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was really with anti-malware solutions.
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They were one of the first security as a service products.
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Now, as somebody who's going to be in this field,
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it's important for you to understand
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what providers do security as a service.
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Why?
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Because if you look around and find the different providers
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who are doing security as a service,
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that's good places to check if they have job openings
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and see if you can get a position there
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because they're always looking for cybersecurity analysts.
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There's a lot of places do instant response as a service.
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They do monitoring as a service, logging as a service,
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and all of this falls under security as a service,
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so if you work for one of these companies,
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you can use your newfound skills as a cybersecurity analyst.
