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In this lesson, we're going to talk about

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redundant site considerations.

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Now, a redundant site is a backup location or facility

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that can take over essential functions and operations

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in the case that your primary site

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experiences a failure or disruption.

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When you're creating your business continuity plan

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or your disaster recovery plan,

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you need to consider what type of continuity

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you need to create using these different plans.

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From a technical perspective,

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we're going to break this down into four types of categories

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based on your continuity locations.

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These are hot sites, warm sites, cold sites,

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and mobile sites.

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Now, first up, we have a hot site.

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A hot site is defined as a site

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that is up and running continuously,

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and essentially, at a moment's notice it's ready

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so we can switch our operations

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from our main site to a backup site

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with almost no downtime and no issues.

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Now, personally, this is one of my favorite types of setups

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because it means you always are up and ready to go

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and you can keep your business moving forward

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even if a disaster strikes.

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But our drawback here is that using a hot site

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can be very expensive

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because this type of redundant site

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requires one of everything being added to your cost.

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For example, to truly have an on-demand

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and ready to go hot site, you're going to need to have

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two of everything.

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If I have a file server in my main office,

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I need to have another file server at the hot site.

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You're going to need to constantly update the communication

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and mirror the data between these two sites as well

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so you have an updated copy at all times.

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Now, back in the old days,

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this was actually really difficult and expensive to do.

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But the good news is with cloud computing,

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this has become much, much easier

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because now you can have your servers hosted online

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at multiple locations simultaneously

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using Amazon Web Services, Microsoft Azure,

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or the Google Cloud Platform.

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Now, while this type of hot site for your servers is great,

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it doesn't fully consider everything you need

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in terms of a hot site.

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Again, what about your office building,

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where your employees are going to be at doing their work?

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How are you going to have redundancy for that?

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Well, let's say for example, there's a fire

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and your entire headquarters got affected.

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You have smoke damage and water damage

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all because of that fire,

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and now it's going to take you six months

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to rebuild your headquarters.

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Well, if you have a fully redundant cloud-based model

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for your hot site, this means all your data

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is up and running instantly and ready to go.

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But if you had 500 people working in that office building,

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you now need to find a place to put 500 desks, 500 chairs,

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500 phones, 500 computers,

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and all the stuff that people need to be able to do

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their job at work because everything else was destroyed

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in that fire at our main headquarters.

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This is why a hot site is usually not used by most companies

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for their entire business,

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but instead they'll use it just for mission critical things

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that have to be up 24 hours a day,

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seven days a week continuously.

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And so you may have 500 people working

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in your main office building,

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but maybe only 50 of them are considered essential

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and crucial to your business operations

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and so you only have a hot site capability

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for those 50 people and we'll figure out

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the other 450 people later.

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Now, the second type of site we have

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is what's known as a warm site.

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Now, a warm site is not fully equipped like a hot site is,

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and so remember with a hot site, we have our desks,

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we have our chairs, we have our network connectivity,

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we have our computers and our phones

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and our software and everything we need

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to be able to walk right in, log in,

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and start doing our job.

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Now with a warm site,

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we're not quite that far down the road.

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Instead, we're not ready for an immediate switchover,

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but we can get things up and running in just a few days

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as opposed to a few hours.

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Now, a warm site will have all the fundamentals in place.

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For example, the building already has power,

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it has phone lines, it has network connectivity,

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we may even have some desks there,

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but we may not have phones in computers already installed.

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Now, when a disaster happens,

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we can then start installing the technology

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and getting people up and running within just a few days,

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but we're going to have to go out and buy some laptops,

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some monitors and some phones and things like that

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to be able to do it.

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Now, when we talked about a hot site,

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we talked about the fact that it was instantly available,

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but that also comes with a very high price tag.

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Now, with a warm site, we're actually going to be able

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to save a lot of money here

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and it's going to be a lot cheaper,

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but we're also giving up some of that response time

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because now we have to wait a few days

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to get everything up and running.

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And so again, this is one of those things

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that we sometimes do as a hybrid model

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where a portion of the organization will get a hot site

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such as those 50 people out of the 500

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that were super critically important to run the business,

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and then the other 450 people would be able to go into

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a warm site later on or into our last one

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we're going to talk about which is a cold site.

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Now, this again brings us to our third option

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which is a cold site.

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Now, this is going to add some more time to our recovery,

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but it is also cheaper than using either

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a hot site or a warm site.

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Now, a cold site is going to contain even fewer facilities

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than a warm site does.

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For example, one organization I worked with in the past

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had a cold site that essentially was just an empty building

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they had a lease on.

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They paid a monthly rent for this building

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and nobody worked there.

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The cold site had a few basic facilities like bathrooms

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and tables and chairs, but there was no network

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or connectivity at that place.

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There were no phone lines and there was no computers.

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Essentially, it was an empty shell,

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and in the event of a serious disaster

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at their headquarters, they could turn this cold site

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into a new headquarters in about one to two months.

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Now, fourth, we have a mobile site.

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Now, a mobile site can be a hot site,

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a warm site, or a cold site,

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it just depends on how you want to configure it.

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Now, basically up to this point, I was discussing

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how you can get from one building to another

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by using a hot site, a warm site, or a cold site.

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But with a mobile site,

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we don't even need buildings anymore.

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Instead, we're using independent portable units

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to provide our recovery.

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Most often, this will take the form of trailers or tents

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that are going to be delivered to your location

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and connected to your power and internet,

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and that way you can get up and running pretty quickly.

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For example, I used to work with the US military,

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and they have something known as the DJC2.

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Now, the DJC2 is the Deployable Joint Command

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and Control system.

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This thing is actually an integrated

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command and control headquarters that can be delivered

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anywhere in the world within about 72 hours.

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Now, once it gets on the ground,

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it takes them another 24 hours

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to start providing some functionality and services,

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and then takes up to seven days

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to provide full functionality and services

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for all of their users.

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Now with the DJC2, it's actually made up of a series

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of tents and they have generators for power.

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They bring portable air conditioning units

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to keep the servers cold.

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They bring in tables and chairs and phones and networks

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and laptops, and all the things you need to support

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up to 200 people inside of this large tent structure.

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For example, back in 2010, there was a major earthquake

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that hit the island nation of Haiti.

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Back then, the US military deployed one of these DJC2s there

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to act as a mobile command center

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and run all the recovery operations.

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Now, the great thing about this type of mobile recovery site

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is that they are fully contained.

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They come with everything you need,

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including power, connectivity,

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and the technicians needed to run the entire thing.

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So you may be wondering, which of these types of sites

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should I use in my organization,

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a hot site, a warm site, a cold site, or a mobile site?

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Well, this is why senior managers need to be involved

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in your business continuity plan creation process,

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because sometimes you're going to choose one of these,

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or you might choose multiple of these,

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breaking them out for different business functions,

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different scenarios or different timelines

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or different groups of users.

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Now, for example, in my company,

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we actually use a full hot site for our servers

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to ensure they are always up and operational at all times,

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but we don't use a full hot site for our employees.

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Instead, we have a small office and we allow and encourage

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telework in our organization.

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So for the most part, most of my team members

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are working from their own home offices

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and not from our office building.

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Since we've designed all of our technology to be able

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to support a fully remote workforce like this,

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it means that if one of their home offices loses power

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or internet, we can simply put them into a local hotel room,

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and as long as they have internet and power in that hotel,

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they'll be able to reconnect

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and get back to work right away.

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Now, in addition to all of that,

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we also plan for potential power outages

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and internet outages at our offices

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because we have primary power being delivered

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by solar panels, then we have backup power for the times

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the sun isn't out.

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Now, if we run out of battery power,

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we actually can go into our backup generators,

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and we also have a connection back to the local power grid,

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and we can also pull power from there too if we need to.

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So for internet connectivity we do the same kind of thing

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as well by having redundancies.

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In fact, we have three different connections to our offices.

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The first one is a microwave link that gives us

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high speed uploads and downloads.

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If that fails, we have a redundant connection

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from a local cable company that provides

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high speed downloads but slower uploads.

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Now, if both of those options fail,

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we have a third connection,

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and this is actually a cellular modem backup

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that provides about 20 megabits per second of service

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for uploads and downloads.

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By layering our internet connectivity as part

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of our business continuity planning,

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we know that our expected response and downtime

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would be for a primary internet connection failure,

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for example, and then we know we can shift

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to a secondary one in just a few seconds

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or a third one in a few seconds after that if needed.

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Now, up to this point, we've talked about

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four main types of sites.

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We've talked about hot sites, warm sites,

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cold sites, and mobile sites.

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But recently, we also have to introduce

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a fifth type of site which is known as a virtual site.

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Now, a virtual site represents a modern

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and highly flexible approach to implementing

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redundant site strategies by offering various alternatives

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for hot sites, warm sites, and cold sites

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within a cloud-based environment.

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In a cloud-based redundant site setup,

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organizations can leverage the scalability

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and availability of cloud computing platforms

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to ensure their continuity of operations.

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A virtual hot site in this context would involve

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a fully replicated and instantly accessible environment

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in the cloud that's ready to take over in the event

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of a failure at your primary site.

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A virtual warm site may entail having partially replicated

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resources and data that could be quickly scaled up

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to full functionality if needed,

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and a virtual cold site could involve storing critical data

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and configurations in the cloud,

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but activating resources only in response

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to a disaster in order to minimize your ongoing

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operational costs.

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The use of these virtual sites in the cloud does offer us

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with the advantage of rapid scalability, cost effectiveness,

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and easy maintenance.

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And all of this makes them attractive options

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for organizations that are aiming to enhance

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their disaster recovery capabilities.

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Now, the final thing we need to discuss

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as a redundant site consideration

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is the use of platform diversity.

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Platform diversity is a critical aspect of designing

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and implementing effective virtual redundant sites.

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By diversifying the type of operating systems,

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networking equipment and cloud platform providers

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that are going to be used for redundancy,

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your organization can mitigate the risk

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of a single point of failure

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in their disaster recovery strategy.

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For example, if you wanted to have cloud provider

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platform diversity, this could involve spreading

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our resources across multiple cloud service providers

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or across different regions within the same provider

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to ensure that a failure or outage in one platform

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or area of the world doesn't compromise

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the entire redundant site.

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This approach does enhance the resilience

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and reduces the likelihood of downtime

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due to a cloud specific issue.

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Moreover, platform diversity also allows your organization

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to leverage its unique features, pricing structures,

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and geographic reach of your different cloud providers

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in order to optimize your disaster recovery strategy

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to meet your specific business needs.

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Using cloud platform diversity is a strategic move

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that helps to ensure greater reliability

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and adaptability in the face of unexpected disruptions

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while making the implementation of virtual redundant sites

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even more robust and resilient.

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Now, another type of platform diversity is going to involve

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using different operating systems

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or types of network infrastructure at your redundant sites

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than you would at your primary site.

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For example, if your primary site uses

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a Cisco based network, your redundant site might choose

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to use a different router and switch provider.

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But why you might ask, doesn't that just complicate things?

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Well, if you're using the same equipment in both sites,

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you're going to have an easier time supporting it

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and running the network because they are identical

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in nature, which is great because all your technicians

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already have that skillset.

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But if a major vulnerability existed

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that attacked all Cisco-based networks,

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it could also attack your hot sites network too

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and now you don't have your redundant site available.

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But if you're using a different platform on your hot site,

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it's going to remain immune to this type of vulnerability

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and attack.

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Again, this is something that you and your senior

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decision makers are going to weigh the risks and the rewards

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to determine what makes the most sense

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for your organization.

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Should you have platform diversity

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and the more complex configurations and support it requires,

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or should you just use the same operating systems

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and equipment across all of your redundant sites

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because it makes it easier to support

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and gives you lower maintenance costs?

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Either of these can be the right answer

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depending on your specific situation.

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So remember, when it comes to determining

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which type of redundant site you should use,

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you should not only just consider your tech stack,

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but you also need to think about

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where you are going to put your people

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and where they're going to be able to work,

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as well as how you're going to support them for the long term

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as you attempt to continue your operations

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and serve your customers.

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Continuity of operations refers to the ability

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of an organization to maintain essential functions

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and services in the event of a disruption.

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A hot site is going to be one that includes

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a fully equipped backup facility,

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where a warm site will have partially equipped backups,

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and a cold site will be locations without equipment

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that is readily available.

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And finally, remember that it's important

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that you also consider to use geographic dispersion

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to help spread out your resources across different locations

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so you can create higher levels of redundancy too.

