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- Welcome to lesson 12,

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Compare and Contrast Concepts

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and Strategies to Protect Data.

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Now in lesson 12.1,
we're gonna take a look

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at what are the different data types

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that we're attempting to protect.

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So let's start with a survey
of categories of data.

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Regulated data, personally
identifiable data,

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intellectual property,
contractually protected,

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and organizationally classified data.

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Regulatory protected data
is data that is protected

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by law or by industry standards.

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Personally identifiable
data refers to data

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that can be used to identify
a specific individual,

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like you or me.

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Intellectual property refers
to intangible creations.

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Contractually protected
data refers to data

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that is specified in a
contract or an agreement

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of how we're going to
protect it and use it.

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And then organizationally
classified data refers to data

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that meets certain
classification criteria.

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And we'll be talking about
classifications pretty shortly.

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So let's go a little
deeper into each of these.

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So regulated data refers to data

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that's subject to specific
laws or regulations

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or industry standards that
govern its collection,

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its use, its storage, and its disclosure.

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Now jurisdiction is the
power or right of a legal

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or political agency to
exercise its authority

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over a person's subject
matter or territory.

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So based on your jurisdiction,

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you may have different
types of regulated data.

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Now in relation to information security,

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jurisdiction pertains
to the location of data

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and its systems in all
its states, processing,

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transmission, and storage.

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The type of data we have,
is it healthcare data?

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Is it financial data?

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Is it data that has a minor?

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Is it personally identifiable data?

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The residents of the data owner,

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so that would be the organization

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that that owns the data,

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as well as the resident
of the data subject,

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which is who the data is about.

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Now compliance means acting in accordance

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with applicable rules, laws,
policies, and obligations.

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And organizations are
expected to comply with local,

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with state, with federal, and with union,

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like a union of countries,

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like the European Union or
the European Economic Area,

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laws and regulations, international
agreements and treaties,

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and contractual obligations.

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Now GRC, governance, risk, and compliance,

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is a system that's used by organizations

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to structure governance, risk management,

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and regulatory compliance.

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And the concept is to unify

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and align an organization's
approach to risk management

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and regulatory compliance.

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Why are we talking about this here?

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Because we will have regulations

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that govern how we need
to protect the data

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that's in our possession.

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Now let me give you sort of an overview

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of some U.S. federal
regulations that pertain to data

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that we may have in our organizations.

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GLBA, it stands for
Gramm-Leach-Bliley Act, HIPAA,

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sometimes referred to as HITECH,

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that's sort of the second
generation of HIPAA,

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FERPA, and COPPA.

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GLBA is a Gramm-Leach-Bliley Act

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and it regulates the security

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and privacy of consumer financial records.

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HIPAA, which is the Health
Insurance Portability

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and Accountability Act,
regulates the security

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and the privacy of medical records.

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FERPA, which is the
Family Educational Rights

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and Privacy Act, regulates the security

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and privacy of student
educational records.

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COPPA, which is Children's
Online Privacy Protection Act,

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regulates the security and privacy

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related to the online data collection

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of data for minors under the age of 13.

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Now personally identifiable
data known as PII,

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or sometimes it's just referred to as PI,

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personal information, refers to data

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that can be used to identify
a specific individual.

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The compromise of PII can
result in identity theft,

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fraud, and a whole myriad of
other really malicious uses.

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So what's in PII?

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PII may include a person's name, address,

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date of birth, social security
number here in the U.S.,

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a passport number, a
driver's license number,

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an email address, a phone number,

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could have biometric data
such as your fingerprints

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or facial recognition data

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or any other information that can be used

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to identify a person uniquely.

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Now we think about a PII profile,

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we really kind of have three buckets.

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Information that can be used
to distinguish somebody,

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information that can be
used to sort of trace them,

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and information that can be linked to them

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to learn more about them
and build a profile.

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So information that
could distinguish someone

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or things like your
name, your government ID,

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social security number, biometric data,

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date of birth, gender,
age, sexual orientation.

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Type of information could
be used to trace you, right?

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Would be having information
about your physical movements

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or your data interaction
including your browsing habits.

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And then linked data,

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data that can be used to
build a bigger profile of you

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include things like medical
records, educational records,

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financial records, criminal
records, employment history,

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even shopping habits.

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And when you put this all together,

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you really can get a
very comprehensive person

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of an individual that
certainly could be used

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for malicious purposes.

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And so that's why understanding
what regulated data we have

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and what regulations we are
responsible for complying with

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and just really kind of taking
care of it in the right way

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because we're good people
is so very important.

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So here are some PII-related regulations

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that you wanna be aware of.

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GDPR, that's a General
Data Protection Regulation,

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and CCPA.

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The GDPR, the objective
is to protect people

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in the European Union, EU,

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and the European Economic Area, the EEA,

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from unlawful data
collection or processing

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and works to increase consent requirements

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and to provide enhanced user rights.

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Now the CCPA is the California
Consumer Privacy Act

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and its objective is to
protect California residents.

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Now the U.S. doesn't have one overall

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PII-related regulation.

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We have some state level like California,

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we'll talk more about that in just a sec.

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And then of course, we
have components of PII

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in the other regulations,
the financial regulations,

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GLBA, the healthcare regulations, HIPAA.

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But the CCPA is interesting
because it draws the scope

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of personal information so broadly

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to mean any information
that identifies, relates to,

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describes, or is capable
of being associated with

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or could reasonably be linked directly

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or indirectly with a particular
household or a consumer.

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So the CCPA really kind
of blew out of the water

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how we define personally
identifiable information.

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Now GDPR and CCPA are both built

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upon the OECD privacy principles

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that we talked about earlier on.

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And I do wanna make sure that I mention

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that there are other countries

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that certainly have
PII-related regulations,

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Canada, Mexico Brazil, Japan, you know,

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among others that all
have privacy regulations

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to regulate PII.

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Now another type of data that is regulated

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a little bit differently, though,

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is intellectual property law or IP law.

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Now don't confuse IP with, in this case,

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with internet protocol.

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Now intellectual property or IP law

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is a branch of law that deals

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with the protection of
intangible creations.

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A book, PowerPoint slides,

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music, you know, a piece of artwork.

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Now the goal of IP law is
to encourage innovation

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and creativity by granting
exclusive rights to the creator

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and the owners of that IP,
that intellectual property,

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while at the same time,

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balancing the interest of the public.

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Now, while there are definitely

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some international agreements and treaties

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that provide some
standardization in IP protection,

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there really are very
significant differences

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in how IP is protected

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and enforced across different
jurisdictions worldwide.

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But here are the
categories of IP protection

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that you need to know about

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because you'll be responsible
for protecting that data,

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either from misuse or making sure

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that no one in your organization
is misusing information.

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So we have patents,
trademarks, copyrights,

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and trade secrets.

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Now a patent gives its
owner the legal right

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to exclude others from making, selling,

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or using an invention for a period of time

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in exchange for public
publishing a public disclosure

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of the invention.

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So they can publish it,

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but now they have the
legal right to make use

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and sell that invention.

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A trademark,

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which sometimes you'll
see with TM, trademark,

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SM if it's a service mark.

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Or you might see an R in a circle,

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that means it's been registered
with a government agency,

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is intended to protect recognizable names,

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icons, shapes, colors, and sounds

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that are used to represent
a brand, product,

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service, or a company.

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So if I said to you right now,

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close your eyes and I say, Coca-Cola,

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and I ask you to describe
it, what would you say?

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I used to say, well, it's the color red

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and it's in script, right?

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We can all see that Coca-Cola.

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And I say, okay, well
what if I just say Coke?

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Now describe what you see.

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Oh, same color, red,

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but now it's in more block letters, right?

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Those are trademarks, right?

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Those are recognizable,
you know, names, icons,

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shapes, colors, right?

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They represent a brand,
the Coca-Cola brand,

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but it could also be, you know,

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a service or a company in
general, the Coca-Cola company.

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Then we come to copyrights.

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And this is the one right now

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that's one of our biggest issues.

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Copyright protections are
intended to allow the creator

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of certain types of work to
benefit from being created

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and being compensated for their work.

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And you know, with the
explosion of the internet

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and so much information on the internet,

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this is a place where copy, you know,

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or copyright violations
are happening all the time.

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Someone sees something on the internet,

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they copy and they paste
it into their document.

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They don't give attribution.

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There's no compensation
back to the, you know,

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the author who might've written that.

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And there we have a copyright violation.

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Or bringing down a song that
you're supposed to pay for.

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You know, music you're supposed
to pay for and you don't.

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That's a copyright violation.

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You know, downloading a
picture that is copyrighted

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and you're supposed to be, you know,

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paying rights or royalties to use it.

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But instead, you just
download it and use it.

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That's a copyright violation.

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Now copyrights might say copyright

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on the bottom of a document.

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If a copyright has been registered
with a government agency,

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you'll see it in the letter
C with a circle around it.

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So patents, trademarks and copyrights

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are all information that's
out in the public domain.

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We can all see it.

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There's nothing secretive about it, right?

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The protection really
deals with how we use it.

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Trade secrets are the opposite.

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Trade secrets refer to
proprietary business

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and technical information
or processes or designs

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or practices that are confidential

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and critical to a business.

261
00:11:43,530 --> 00:11:45,120
So they are not exposed.

262
00:11:45,120 --> 00:11:47,160
And if they were exposed or compromised,

263
00:11:47,160 --> 00:11:49,650
it would really be detrimental
to the organization.

264
00:11:49,650 --> 00:11:50,670
So trade secrets,

265
00:11:50,670 --> 00:11:53,130
we're really trying to keep
this information secret.

266
00:11:53,130 --> 00:11:55,170
But if there's ever a civil dispute

267
00:11:55,170 --> 00:11:57,517
and you go to court, you
know, the judge is gonna say,

268
00:11:57,517 --> 00:11:59,550
"Okay, tell me all the things you did

269
00:11:59,550 --> 00:12:02,070
to keep that trade secret, well, secret."

270
00:12:02,070 --> 00:12:04,320
And if you can't show that you've done

271
00:12:04,320 --> 00:12:06,330
a lot of work to keep it secret,

272
00:12:06,330 --> 00:12:07,830
well, then the judge just might rule

273
00:12:07,830 --> 00:12:09,813
that it's just not a trade secret.

274
00:12:11,610 --> 00:12:13,470
Another type of intellectual property

275
00:12:13,470 --> 00:12:15,930
that you'll be interacting
with is software.

276
00:12:15,930 --> 00:12:18,237
And there are different types of software.

277
00:12:18,237 --> 00:12:20,430
Freeware, shareware, open source,

278
00:12:20,430 --> 00:12:21,690
and what's known as COTS,

279
00:12:21,690 --> 00:12:24,390
or Commercial Off the Shelf software.

280
00:12:24,390 --> 00:12:26,610
I'm gonna talk about what
each one of these are.

281
00:12:26,610 --> 00:12:29,130
How do you know what
type of software it is?

282
00:12:29,130 --> 00:12:32,970
Well, it's always going to be
clearly defined in the EULA.

283
00:12:32,970 --> 00:12:36,538
That's a software End
User Licensing Agreement.

284
00:12:36,538 --> 00:12:39,570
So freeware is gonna
be copyrighted software

285
00:12:39,570 --> 00:12:42,870
that's available at no
cost for unlimited usage,

286
00:12:42,870 --> 00:12:45,600
but the developer retains
all rights to the program

287
00:12:45,600 --> 00:12:47,313
and controls distribution.

288
00:12:48,240 --> 00:12:51,000
Shareware is also copyrighted software

289
00:12:51,000 --> 00:12:54,030
that is available at no
cost for unlimited usage.

290
00:12:54,030 --> 00:12:56,700
Users are encouraged,
though, to share the software

291
00:12:56,700 --> 00:13:00,093
to promote a larger
distribution and sales.

292
00:13:01,080 --> 00:13:03,120
Open source is where the copyright holder

293
00:13:03,120 --> 00:13:06,930
grants the users the
right to use, to study,

294
00:13:06,930 --> 00:13:09,933
to change or modify, and
distribute the software

295
00:13:09,933 --> 00:13:12,990
to anyone for any purpose.

296
00:13:12,990 --> 00:13:16,830
And lastly, COTS or Commercial
Off the Shelf software.

297
00:13:16,830 --> 00:13:18,480
COTS is copyrighted software

298
00:13:18,480 --> 00:13:22,350
that a company designs and
develops to sell a license

299
00:13:22,350 --> 00:13:25,110
and the company retains
all rights of the program

300
00:13:25,110 --> 00:13:27,573
and the company controls distribution.

301
00:13:30,330 --> 00:13:31,860
And then we have this really new one

302
00:13:31,860 --> 00:13:34,890
called AI-generated intellectual property.

303
00:13:34,890 --> 00:13:36,870
And this is a fascinating area.

304
00:13:36,870 --> 00:13:39,662
So you use GPT Chat or another program.

305
00:13:39,662 --> 00:13:41,670
Is that copyrighted?

306
00:13:41,670 --> 00:13:43,440
Is that intellectual property?

307
00:13:43,440 --> 00:13:45,090
How do we handle that?

308
00:13:45,090 --> 00:13:48,000
Well, this past March,
on March 15th, 2023,

309
00:13:48,000 --> 00:13:49,860
the U.S. Copyright Office announced

310
00:13:49,860 --> 00:13:51,780
that works created with the assistance

311
00:13:51,780 --> 00:13:55,710
of artificial intelligence
or AI may be copyrightable,

312
00:13:55,710 --> 00:13:59,910
provided the work involves
sufficient human authorship.

313
00:13:59,910 --> 00:14:01,860
Now according to the policy statement,

314
00:14:01,860 --> 00:14:05,550
works created by AI
without human intervention

315
00:14:05,550 --> 00:14:08,130
or involvement still cannot be copyrighted

316
00:14:08,130 --> 00:14:12,030
as they fail to meet the
human authorship requirement.

317
00:14:12,030 --> 00:14:13,050
So this is really interesting.

318
00:14:13,050 --> 00:14:15,690
There's this long debate
that's gonna go on, right,

319
00:14:15,690 --> 00:14:18,000
about what can be
copyrighted and what can't

320
00:14:18,000 --> 00:14:20,760
once we have AI in the mix.

321
00:14:20,760 --> 00:14:22,950
And this was the U.S. Copyrights Office

322
00:14:22,950 --> 00:14:25,530
first ever formal guidance on the issue.

323
00:14:25,530 --> 00:14:26,363
So stay tuned.

324
00:14:26,363 --> 00:14:28,260
I know that there'll be a lot more coming.

325
00:14:30,570 --> 00:14:33,690
Next, let's look at a
contractual obligation example.

326
00:14:33,690 --> 00:14:35,760
So you may have data in your possession

327
00:14:35,760 --> 00:14:38,910
that you are contractually
obligated to protect.

328
00:14:38,910 --> 00:14:41,280
A very common contractual obligation

329
00:14:41,280 --> 00:14:44,730
is being obligated to comply with PCIDSS.

330
00:14:44,730 --> 00:14:46,230
That stands with Payment Card Industry

331
00:14:46,230 --> 00:14:47,460
Data Security Standard.

332
00:14:47,460 --> 00:14:49,350
And this is going to apply to anyone

333
00:14:49,350 --> 00:14:53,193
who accepts credit cards,
processes credit cards,

334
00:14:54,090 --> 00:14:55,680
distributes credit cards, right?

335
00:14:55,680 --> 00:14:57,120
If and you touch credit cards

336
00:14:57,120 --> 00:14:58,982
or debit cards in any way, right?

337
00:14:58,982 --> 00:15:02,700
You have a PCIDSS obligation.

338
00:15:02,700 --> 00:15:04,230
Now it's a contractual obligation, again,

339
00:15:04,230 --> 00:15:07,080
for any entity that accepts,
processes, transmits,

340
00:15:07,080 --> 00:15:09,723
or stores payment cardholder data.

341
00:15:10,980 --> 00:15:14,250
The dual objectives of PCIDSS
are to protect cardholders

342
00:15:14,250 --> 00:15:16,860
against misuse of their
personal information

343
00:15:16,860 --> 00:15:20,400
and to minimize the payment
card channel losses.

344
00:15:20,400 --> 00:15:23,040
Now the PCIDSS framework
includes stipulations

345
00:15:23,040 --> 00:15:25,080
regarding storage, transmission,

346
00:15:25,080 --> 00:15:27,630
and processing of payment card data.

347
00:15:27,630 --> 00:15:31,980
And the PCIDSS standard
includes six core principles,

348
00:15:31,980 --> 00:15:34,140
12 categories of required technical

349
00:15:34,140 --> 00:15:36,390
and operational security controls

350
00:15:36,390 --> 00:15:40,410
and testing requirements,
as well as a validation

351
00:15:40,410 --> 00:15:42,720
and a certification process.

352
00:15:42,720 --> 00:15:45,593
So knowing the type of data
you have is really important

353
00:15:45,593 --> 00:15:49,080
because is this data that's PI or PII?

354
00:15:49,080 --> 00:15:52,320
Is this data that's under
a regulatory requirement?

355
00:15:52,320 --> 00:15:54,900
Is this contractual obligation, right?

356
00:15:54,900 --> 00:15:57,180
Is this intellectual property?

357
00:15:57,180 --> 00:15:58,260
Understanding the types

358
00:15:58,260 --> 00:15:59,700
of data you have in your organization

359
00:15:59,700 --> 00:16:02,220
and then understanding
what your requirements

360
00:16:02,220 --> 00:16:04,860
and obligations are is absolutely critical

361
00:16:04,860 --> 00:16:07,953
to appropriately and properly
protecting that data.

362
00:16:08,940 --> 00:16:11,700
And that, my friends, brings
us to a three-second challenge.

363
00:16:11,700 --> 00:16:13,650
Five challenge questions,
three seconds each.

364
00:16:13,650 --> 00:16:15,510
You know how to do it.

365
00:16:15,510 --> 00:16:17,670
Number one, the power or right of a legal

366
00:16:17,670 --> 00:16:20,160
or political agency to
exercise its authority

367
00:16:20,160 --> 00:16:23,193
over a person's subject
matter or territory.

368
00:16:24,030 --> 00:16:26,790
One, two, three.

369
00:16:26,790 --> 00:16:28,263
That is jurisdiction.

370
00:16:29,940 --> 00:16:32,310
Number two, the objective
of this regulation

371
00:16:32,310 --> 00:16:34,950
is to protect people in the EU and EEA

372
00:16:34,950 --> 00:16:38,013
from unlawful data
collection and processing.

373
00:16:38,910 --> 00:16:40,503
One, two, three.

374
00:16:41,340 --> 00:16:42,813
It's gonna be GDPR.

375
00:16:44,100 --> 00:16:45,630
Number three.

376
00:16:45,630 --> 00:16:48,840
This IP protection is
intended to allow the creator

377
00:16:48,840 --> 00:16:51,690
of certain types of
original works to benefit

378
00:16:51,690 --> 00:16:54,723
from being created and
compensated for their work.

379
00:16:55,710 --> 00:16:57,603
One, two, three.

380
00:16:58,830 --> 00:17:00,330
And that's gonna be copyright.

381
00:17:01,200 --> 00:17:02,520
Number four.

382
00:17:02,520 --> 00:17:04,980
This type of software license grants users

383
00:17:04,980 --> 00:17:08,520
the rights to use to study, to change,

384
00:17:08,520 --> 00:17:12,363
and to distribute the software
to anyone for any purpose.

385
00:17:13,320 --> 00:17:14,973
One, two, three.

386
00:17:15,810 --> 00:17:18,030
That's gonna be open source.

387
00:17:18,030 --> 00:17:19,863
And lastly, number five.

388
00:17:21,240 --> 00:17:22,560
This type of data can be used

389
00:17:22,560 --> 00:17:25,293
to identify a specific individual.

390
00:17:26,370 --> 00:17:27,960
One, two, three.

391
00:17:27,960 --> 00:17:29,430
You got it?

392
00:17:29,430 --> 00:17:33,030
That's gonna be personally
identifiable information, PII,

393
00:17:33,030 --> 00:17:35,973
sometimes referred to as
personal information, PI.

394
00:17:38,040 --> 00:17:41,580
Let's do a security in
action about compliance.

395
00:17:41,580 --> 00:17:45,270
You've just been hired
as a CISO, good job,

396
00:17:45,270 --> 00:17:47,817
for Health for Life, HFL.

397
00:17:47,817 --> 00:17:50,370
Now one of the services that HFL provides

398
00:17:50,370 --> 00:17:52,770
is personalized weight loss programs

399
00:17:52,770 --> 00:17:54,840
through their web portal.

400
00:17:54,840 --> 00:17:58,063
HFL serves patients
from multiple countries.

401
00:17:58,063 --> 00:18:02,850
HFL collects health,
demographic, statistical,

402
00:18:02,850 --> 00:18:06,300
and personally identifiable
information, PII,

403
00:18:06,300 --> 00:18:08,730
from program enrollees.

404
00:18:08,730 --> 00:18:12,031
Now the program payment is by credit card.

405
00:18:12,031 --> 00:18:14,850
Now HFL has been so focused
on its mission, right?

406
00:18:14,850 --> 00:18:17,040
The personalized weight loss programs

407
00:18:17,040 --> 00:18:20,160
that it hasn't dedicated
any resources to compliance.

408
00:18:20,160 --> 00:18:22,830
And now that's your responsibility.

409
00:18:22,830 --> 00:18:24,783
So where do you start?

410
00:18:26,250 --> 00:18:27,390
So what do we have here?

411
00:18:27,390 --> 00:18:29,640
While they provide
personalized weight loss

412
00:18:29,640 --> 00:18:31,170
through a web portal,

413
00:18:31,170 --> 00:18:33,810
they serve patients
from multiple countries.

414
00:18:33,810 --> 00:18:37,290
They collect health,
demographic, statistical,

415
00:18:37,290 --> 00:18:40,140
and personally identifiable information

416
00:18:40,140 --> 00:18:41,640
from their enrollees.

417
00:18:41,640 --> 00:18:44,250
And payment is by credit card.

418
00:18:44,250 --> 00:18:46,530
And they haven't really paid
any attention to compliance.

419
00:18:46,530 --> 00:18:49,110
And now they're saying,
"Okay, we just brought you in.

420
00:18:49,110 --> 00:18:51,120
Help us with compliance."

421
00:18:51,120 --> 00:18:52,830
Where are you gonna start?

422
00:18:52,830 --> 00:18:54,840
So go ahead and put me on
pause, jot down some notes,

423
00:18:54,840 --> 00:18:57,440
come on back, and we'll
talk through an action plan.

424
00:19:00,300 --> 00:19:01,650
Well, the first thing
we wanna do is identify,

425
00:19:01,650 --> 00:19:04,080
specifically, what information, right?

426
00:19:04,080 --> 00:19:07,800
What data set is collected
and why we're collecting it?

427
00:19:07,800 --> 00:19:09,990
Remember, earlier when
we talked about privacy,

428
00:19:09,990 --> 00:19:12,090
we said one of the things
that we wanna make sure

429
00:19:12,090 --> 00:19:15,000
is we're not collecting
anything that we don't need.

430
00:19:15,000 --> 00:19:17,730
And we're always specifying
the reason, right,

431
00:19:17,730 --> 00:19:19,440
at the time of collection.

432
00:19:19,440 --> 00:19:22,140
So we wanna look at what
data sets are being collected

433
00:19:22,140 --> 00:19:23,430
and why they're being collected.

434
00:19:23,430 --> 00:19:26,520
And if it's not necessary,
let's not collect it.

435
00:19:26,520 --> 00:19:28,920
And then we wanna identify all locations

436
00:19:28,920 --> 00:19:31,650
where the information
is stored, processed,

437
00:19:31,650 --> 00:19:34,919
and transmitted, including third parties.

438
00:19:34,919 --> 00:19:38,670
We wanna identify everywhere
where the enrollees live,

439
00:19:38,670 --> 00:19:40,770
so the enrollee jurisdiction.

440
00:19:40,770 --> 00:19:43,530
So again, what are all of
the different countries

441
00:19:43,530 --> 00:19:46,290
that we have patients
in that we're serving?

442
00:19:46,290 --> 00:19:50,100
And then we're going to identify
the corresponding legal,

443
00:19:50,100 --> 00:19:54,150
regulatory, and contractual obligations.

444
00:19:54,150 --> 00:19:56,460
And at that point, then
we can begin the process

445
00:19:56,460 --> 00:19:59,130
of cross-referencing
compliance requirements

446
00:19:59,130 --> 00:20:01,350
with our current controls and processes,

447
00:20:01,350 --> 00:20:03,930
and determine what it is we need to do.

448
00:20:03,930 --> 00:20:06,480
But we can't just start with
putting controls in place

449
00:20:06,480 --> 00:20:07,560
because we really have to start

450
00:20:07,560 --> 00:20:09,720
with what do we have
and why do we have it?

451
00:20:09,720 --> 00:20:10,783
Where is it?

452
00:20:10,783 --> 00:20:15,390
You know, where do our
enrollees, right, live?

453
00:20:15,390 --> 00:20:17,850
What are all the
corresponding legal regulatory

454
00:20:17,850 --> 00:20:19,290
and contractual obligations?

455
00:20:19,290 --> 00:20:21,030
And there's gonna be a lot of them here.

456
00:20:21,030 --> 00:20:25,140
And then we can figure out,
okay, what do we need to do?

457
00:20:25,140 --> 00:20:27,540
And being able to develop this action plan

458
00:20:27,540 --> 00:20:29,863
and then execute on an
action plan like this

459
00:20:29,863 --> 00:20:33,270
is definitely security in action.

460
00:20:33,270 --> 00:20:36,090
Wow, that's a big word
cloud, you know what to do.

461
00:20:36,090 --> 00:20:38,490
When you're ready, I'll
see you the next lesson.
