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- In this Lesson 2.4,

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we're gonna focus in on
Environmental Impact.

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Now, environmental imbalance

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and environmental
vulnerabilities or weaknesses,

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can impact stability, availability,

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and integrity.

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Now, our computers, our
electronic equipment,

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and our transmission media
are all really sensitive

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to environmental factors such
as heat, humidity, airflow,

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and power quality.

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Now, one of the real challenges though,

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when we're dealing with
environmental controls

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and environmental systems

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is that our environmental
systems are very often,

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and actually more often than not,

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either provided by or
managed by contractors.

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So we wanna make sure

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that our environmental system providers

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are subject to due
diligence investigations,

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and absolutely included in
our vendor management program.

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And that environmental controls

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and products should be included

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in our vulnerability management,

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in our patch management,

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in our disaster recovery,

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in our business continuity,

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and in our assessment and audit programs.

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So let's talk about some
Environmental Baselines.

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What works, what doesn't work?

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What you should have,

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don't wanna have,

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in terms of temperature,

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humidity, power, and fire.

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So acceptable temperature

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for an area containing computing devices

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is between 18 to 27 degrees Celsius

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or 64 to 80 degrees Fahrenheit.

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Really the same type of temperature

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that you and I like and
feel comfortable in.

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We also have to take into consideration

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the circulation in the room,

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because we could end up with
hot spots and cold spots.

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Now, humidity is bad on
either end of the spectrum,

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high humidity or low humidity.

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Because high humidity can cause corrosion

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and low humidity can cause
excessive static electricity.

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So relative humidity between
50 to 70% is acceptable.

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Now it's a little challenging.

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You pick up different books

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and there might be 65 to 80

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or 45 to 65.

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It doesn't seem to be one standard

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that you'll read about all the time,

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but the numbers I'm using

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are from the American Society of Heating,

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Refrigerating, Air-Conditioning,
and Engineering.

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So they're really ranges.

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But what you think to
think about humidity is,

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we don't want high humidity

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and we don't want low humidity.

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We want a midpoint.

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And then for power,

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we want continuous clean or filtered power

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with very consistent voltage.

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And then fire,

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we wanna make sure that we
have done everything we can

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to prevent fires,

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but that we also have really
top-notch fire detection

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and suppression capabilities.

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We're gonna talk more about power and fire

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in just a moment.

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So we talked about
temperature a moment ago.

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I mentioned that we need to
be cognizant of circulation.

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And we need to be cognitive circulation

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because we don't wanna end up

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with any really hot
pockets in our data center.

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And I want you to imagine kind of

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an old traditional data center

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where we had rows and rows

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and rows and rows and rows of devices

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and they all face the same way.

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And we know that devices take
in cooler air in the front

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and they exhaust warmer air out the back.

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So imagine we've got five rows.

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First row takes in cooler air

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and it's a little bit
warmer that it exhausts.

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The next row takes in that warmer air

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and what it exhaust is even warmer.

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And the next row takes
in that even warmer,

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and what it exhaust is hot.

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And by the time we get to the fifth row,

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they're taking in hot air,

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which they should not do.

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And what they're gonna
expel is even hotter.

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So we don't like that design.

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And the more common
design we're gonna see now

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is what's known as a Hot Aisle,

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Cold Aisle Data Center,

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where we've got Hot Air
Returns on the ceiling,

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we've got Cold Air Supply
coming in from the bottom,

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and our racks are staggered.

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And you can see all that
demonstrated in this picture.

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Next, let's look at Power Protection.

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We need to have clean, consistent power,

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and we're protecting our
devices from brownout,

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sags, surge, spikes, and blackouts.

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A brownout is a prolonged
period of low voltage,

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definitely not good for our equipment.

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A sag is a moment of low voltage.

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A surge is a prolonged
period of high voltage.

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Again, definitely not
good for our equipment.

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A spike is a moment of high voltage

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and could be enough to fry our equipment.

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And a blackout will be a
prolonged period without power.

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So what can we use for
Power Protection Controls?

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Well, voltage regulators,

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surge suppressors,
power line conditioners,

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battery backups or
uninterruptible power supplies.

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All of those really help with brownout,

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sags, surges and spikes.

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And for a blackout,

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well, we want Power Resiliency Controls,

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which can include a battery backup

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or uninterruptible power supply,

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which, the caveat, it
does have a limited life

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'cause batteries only just go for so long.

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Or we could have a generator, right?

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To have a second supply of power.

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But I want you to also recognize

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that a generator does require fuel.

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It require diesel or gas,

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so you have to have that supply.

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Or maybe supplier diversity.

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Maybe we are connected to
more than one power source.

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Next step is Fire
Detection and Suppression.

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We know that fire is
extraordinarily dangerous

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to people and to equipment.

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So Fire Detection, it
being the identification

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of a fire situation.

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Fire suppression is once it's identified

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to be able to quickly respond to

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and extinguish a fire.

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So when we're making our plans

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about Fire Detection and Suppression,

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we really, really, really wanna consult

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with the local fire department.

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Every local fire department,

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pretty much worldwide,

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is happy to help you out on this, right?

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They don't wanna see a
fire any more than you do.

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You're gonna install good
fire detection equipment,

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you wanna have fire
alarms with strobe lights.

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So not just audio, but also lights.

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We may have folks who
are hearing impaired,

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we wanna make sure that we're
taking care of them as well.

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We wanna have an emergency
power-off electrical switch.

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So we wanna be able to shut
down the power right away.

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So maybe in our data center

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there's a power switch
that shuts everything down.

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We wanna locate portable
fire extinguishers

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in places that are accessible

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and we wanna train
people on where they are.

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We also wanna train people

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on how to use a fire extinguisher.

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'Cause I'm willing to bet,

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that most of you have actually never used

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a fire extinguisher.

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It's worth knowing.

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Then we wanna make sure we're using

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clean fire suppressant agents
such as FM-200 or Novec 1230,

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or an inert gas that won't
damage our electronic equipment.

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Because if the fire isn't there, right?

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With the fire out,

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what we don't wanna have
done is damage our equipment

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by whatever fire suppression we used.

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And then we wanna make sure

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we maintain fire suppression equipment.

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It has to be inspected on a regular basis

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and whoever you got your equipment from

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will help you with that.

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We also wanna make sure
that we are protecting our,

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all of our components,

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electronic components,

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and our cables from ESD, EMI, and RFI.

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Electrostatic Discharge,

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Electromagnetic Interference,

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and Radio Frequency Interference.

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Now, Electrostatic Discharge or ESD

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is the release of static
electricity when two objects touch.

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It's like, "Ouch," when
you get a shock, right?

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ESD can damage or can completely destroy

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our electronic components.

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Now, ESD can be minimized

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by using antistatic grounding workbenches,

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mats, bags, and wristbands.

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And electrical storms
can increase ESD risk.

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It's like at home, whenever
there's a lightning storm

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I disconnect everything.

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I don't just shut everything down,

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I disconnect all my equipment.

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Now, your equipment and your copper cable

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is really sensitive to both EMI,

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Electromagnetic Interference

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and RFI, Radio Frequency Interference.

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So equipment should have
really limited exposure

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to things that cause EMI
and RFI like magnets,

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fluorescent lights, electric
motors, space heaters,

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and actually wired access points

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where you're putting
them up in the ceiling.

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And your copper cable
should always be shielded.

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Now, if you have fiber optic cable

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it doesn't need to be
shielded in your building,

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but often, it'll be shielded in the ground

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because critters really like to chew

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on those fiber optic cables.

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And that, my friends,

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is all about environmental security.

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So let's do our Three-Second Challenge.

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Five challenge questions,

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three seconds each.

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You know how to do this.

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Circulation pattern where
rows of servers are oriented

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so that the front of
servers face each other.

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What is this?

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One, two, three.

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That was our Hot Aisle, Cold Aisle.

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So we have different configurations

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but we're not all going the same way.

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This environmental hazard can be minimized

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by using antistatic grounding workbenches,

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mats, bags, and wristbands.

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One, two, three.

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That's gonna be electrostatic
discharge or ESD.

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What's a prolonged period of low voltage?

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Prolonged period of low voltage.

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One, two, three.

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That's gonna be a brownout.

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Number four, clean fire suppression agent.

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It's the one that's not
gonna damage your equipment.

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You're thinking, "Oh, oh,
I remember what it is."

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One, two, three.

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FM-200 or Novec 1230,

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or any of the inert gases.

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And lastly, number five.

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The act of researching and investigating

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a vendor before entering or renewing

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a business relationship or contract.

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I use this term really quickly.

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You may not have picked up on it.

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We will be talking more about
it a little bit later on,

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but if you know it,

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go ahead and shout it out.

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One, two, three.

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And that's due diligence.

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Due diligence is the act of researching

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and investigating a vendor
before entering a contract,

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before renewing a business
relationship or contract,

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and actually during the whole relationship

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of the relationship. (chuckling)

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So that is due diligence.

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That brings us to a
Security-in-Action case study.

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This one's about Environmental Evaluation.

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Your organization has decided

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to move the in-house data center

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to a colocation facility,

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and you've been tasked with evaluating

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the site's environmental controls.

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So what are you gonna include
on your Evaluation Checklist?

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You're gonna create an
Evaluation Checklist.

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Things you wanna look at, right?

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From an environmental security perspective

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what's gonna be on that list?

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Go ahead and put me on pause,

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write up a list.

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When you're ready, come on back

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and we'll do an Evaluation
Checklist together.

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So things you might include.

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First, your HVAC controls.

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HVAC's heating, ventilation
and air conditioning,

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00:11:11,400 --> 00:11:12,390
including temperature,

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humidity settings, and monitoring.

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00:11:15,930 --> 00:11:18,780
The airflow, including the
placement of racks and servers.

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00:11:18,780 --> 00:11:21,420
Remember we looked at hot and cold aisles,

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as well as how the air
comes in and goes out.

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00:11:24,840 --> 00:11:26,103
Power conditioning.

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00:11:27,360 --> 00:11:29,010
Power consistency.

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00:11:29,010 --> 00:11:31,680
Having a UPS, or do they have generators?

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00:11:31,680 --> 00:11:33,090
Do they have fuel for the generators?

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Do they have supplier diversity?

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00:11:34,470 --> 00:11:37,593
Maybe being connected
to more than one grid.

291
00:11:39,330 --> 00:11:42,903
ESD, EMI and RFI protection.

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00:11:44,430 --> 00:11:46,620
Fire prevention, detection,

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and suppression capabilities.

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00:11:49,440 --> 00:11:52,170
Infrastructure, management, monitoring,

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and response capabilities.

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Are they paying attention?

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00:11:56,520 --> 00:12:00,180
And are they using any third-party
suppliers or providers,

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which would, in fact,
become your fourth parties.

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So you wanna know who they're
using as their vendors.

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So being able to create
this type of checklist

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and then go out to that colo facility,

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ask these questions, right?

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Analyze, make a determination
and a recommendation.

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That, my friends, is Security in Action.

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00:12:18,690 --> 00:12:20,730
Okay, that brings us to our word cloud.

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You know what to do.

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00:12:21,780 --> 00:12:24,143
When you're ready, I'll
see you at the next lesson.
